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Privacy Policy

Last Updated: 20/03/25

This Privacy Policy explains how we, ECHAlliance CLG, collect, use, and protect information on our website, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of information:

  • Personal Information: Names, emails, phone numbers, and addresses provided through forms on our website.
  • Technical Data: IP addresses, browser type, and device information automatically collected when you visit our site.
  • Usage Data: Information on page views, clicks, and time spent on site via Google Analytics.

2. How We Collect Information

Information is collected through:

  • User-Submitted Forms: When you fill out forms, such as contact or sign-up forms, on our website.
  • Automated Tracking: Google Analytics is used to automatically track and record website usage data.

3. Purpose of Information Collection

We use collected data to:

  • Provide and improve our services
  • Personalize your experience on our website
  • Send marketing or promotional emails (with consent)
  • Analyze site usage to improve performance
  • Comply with legal obligations where applicable

4. Sharing of Information

We may share data with:

  • Service Providers: We use Mailchimp for email communications.
  • Analytics Providers: We use Google Analytics to analyze website usage data.

5. Data Retention

Personal information is retained for up to 90 days unless required for business needs. After this period, data may be deleted or anonymized.

6. Data Protection Measures

We limit access to personal information to authorized personnel only. Appropriate technical and organizational measures are implemented to protect data from unauthorized access.

7. Cookies

We use the following types of cookies:

  • Necessary Cookies: Required for essential website functionality, including WordPress and its plugins.
  • Analytics Cookies: Google Analytics is used to gather data on website usage.
  • Embedded Content: YouTube cookies may be placed when videos are played on our site.
 
You can control and review the cookies by clicking here

8. User Rights and Control

You have the following options for managing your data:

  • Marketing Communications: You may unsubscribe at any time via the unsubscribe link in our emails.
  • Data Requests: You may request access to, update, or delete your data by contacting us through our email or contact form.

9. Contact for Privacy Concerns

For any privacy-related questions or requests, please contact us via our info@echalliance.com or contact form.

10. Legal Basis for Processing

We process personal data based on:

  • User Consent: For marketing emails and any other opt-in communications.
  • Legitimate Interests: For analyzing and improving website performance.

Last Updated: 10/04/25

This Privacy Policy explains how ECHAlliance CLG (“ECHAlliance”, “we”, “our”, or “us”) collects, uses, and protects your personal data when you use the InnoHSupport website. We are committed to safeguarding your privacy and handling your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are – Data Controller

ECHAlliance CLG, registered in Ireland, is the sole Data Controller responsible for the personal data collected through the InnoHSupport website, including through contact forms, cookies, and analytics.

2. What Data We Collect

We may collect the following types of data:

  • Personal Data: Your name, email address, phone number, organisation, and any other information you provide through forms on our website.
  • Technical Data: Your IP address, browser type, device, operating system, and language preferences.
  • Usage Data: Pages visited, time spent on the site, clicks, and other usage information collected through Google Analytics.
  • Cookies and Tracking Technologies: Information from cookies and similar technologies (see section 7 below).

3. How We Collect Data

Data is collected through:

  • Forms you fill out (e.g., contact, newsletter sign-up).
  • Automated tracking using tools like Google Analytics and cookies.
  • Email communications via Mailchimp (with consent).

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose Legal Basis
Sending newsletters and marketing emails Consent (Article 6(1)(a))
Website analytics (Google Analytics cookies) Consent (Article 6(1)(a))
Website security, maintenance, and functionality Legitimate interest (Article 6(1)(f))
Responding to contact or service requests Contractual necessity (Article 6(1)(b))
Legal and administrative compliance Legal obligation or legitimate interest

5. Data Retention

We retain personal data only as long as necessary:

  • Contact form submissions: up to 24 months for follow-up.
  • Newsletter sign-ups: until you unsubscribe.
  • Google Analytics data: retained for up to 26 months (default).
  • Other data with legal/administrative value: retained as long as necessary for legitimate interest or legal compliance.

After these periods, data is securely deleted or anonymised.

6. Data Sharing and Transfers

We may share your data with:

  • Project partners where required for project-related purposes.
  • The Healthcare Buyers Community, based on your explicit consent.
  • Service providers:
    • Mailchimp (email communications)
    • Google Analytics (site usage analytics)

All data is stored within the EEA, primarily in France. If any data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Cookies and Tracking Technologies

We use cookies to improve your experience. Types of cookies include:

  • Necessary Cookies: Required for site functionality (e.g., WordPress).
  • Analytics Cookies: Google Analytics, used only with your consent.
  • Embedded Content: YouTube videos may set cookies when played.

You may manage your cookie preferences through our cookie banner and your browser settings. More details can be found in our Cookie Policy.

8. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time (for data processed on the basis of consent)
  • Receive your data in a portable format (data portability)
  • Lodge a complaint with a Data Protection Authority (DPA)

To exercise your rights, contact us via info@echalliance.com or use our contact form. We will respond within one month.

9. Data Protection and Security

We implement appropriate technical and organisational measures to safeguard your personal data and limit access to authorised personnel only.

10. Contact and Questions

For any questions or concerns regarding this Privacy Policy or your personal data, please contact: info@echalliance.com

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Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or European Innovation Council and SMEs Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them.

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