Last Updated: 05/10/25
This Privacy Policy explains how
ECHAlliance CLG (“Global Health Connector”, “we”, “our”, or “us”) collects, uses, and protects your personal data when you use the InnoHSupport website. We are committed to safeguarding your privacy and handling your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are – Data Controller
ECHAlliance CLG, registered in Ireland, is the sole Data Controller responsible for the personal data collected through the InnoHSupport website, including through contact forms, cookies, and analytics.
2. What Data We Collect
We may collect the following types of data:
- Personal Data: Your name, email address, phone number, organisation, and any other information you provide through forms on our website.
- Technical Data: Your IP address, browser type, device, operating system, and language preferences.
- Usage Data: Pages visited, time spent on the site, clicks, and other usage information collected through Google Analytics.
- Cookies and Tracking Technologies: Information from cookies and similar technologies (see section 7 below).
3. How We Collect Data
Data is collected through:
- Forms you fill out (e.g., contact, newsletter sign-up).
- Automated tracking using tools like Google Analytics and cookies.
- Email communications via Mailchimp (with consent).
4. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
| Purpose |
Legal Basis |
| Sending newsletters and marketing emails |
Consent (Article 6(1)(a)) |
| Website analytics (Google Analytics cookies) |
Consent (Article 6(1)(a)) |
| Website security, maintenance, and functionality |
Legitimate interest (Article 6(1)(f)) |
| Responding to contact or service requests |
Contractual necessity (Article 6(1)(b)) |
| Legal and administrative compliance |
Legal obligation or legitimate interest |
5. Data Retention
We retain personal data only as long as necessary:
- Contact form submissions: up to 24 months for follow-up.
- Newsletter sign-ups: until you unsubscribe.
- Google Analytics data: retained for up to 26 months (default).
- Other data with legal/administrative value: retained as long as necessary for legitimate interest or legal compliance.
After these periods, data is securely deleted or anonymised.
6. Data Sharing and Transfers
We may share your data with:
- Project partners where required for project-related purposes.
- The Healthcare Buyers Community, based on your explicit consent.
- Service providers:
- Mailchimp (email communications)
- Google Analytics (site usage analytics)
All data is stored within the EEA, primarily in France. If any data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
7. Cookies and Tracking Technologies
We use cookies to improve your experience. Types of cookies include:
- Necessary Cookies: Required for site functionality (e.g., WordPress).
- Analytics Cookies: Google Analytics, used only with your consent.
- Embedded Content: YouTube videos may set cookies when played.
You may manage your cookie preferences through our cookie banner and your browser settings. More details can be found in our Cookie Policy.
8. Your GDPR Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time (for data processed on the basis of consent)
- Receive your data in a portable format (data portability)
- Lodge a complaint with a Data Protection Authority (DPA)
To exercise your rights, contact us via
info@globalhealthconnector.com or use our contact form. We will respond within one month.
9. Data Protection and Security
We implement appropriate technical and organisational measures to safeguard your personal data and limit access to authorised personnel only.
10. Contact and Questions
For any questions or concerns regarding this Privacy Policy or your personal data, please contact:
info@globalhealthconnector.com